Advise clients and customers on sustainable construction
1 day training delivered by industry experts on advising clients and customers about sustainable construction. Topics included in the day include:
a) Effectively communicate with customers - appropriate methods of communication used to meet the customers’ expectations, the importance of professional ethics, the importance of providing excellent customer service.
b) Provide advice and guidance to customers - components of a customer project plan, importance of following organisational procedures.
c) Advise customers on appropriate methods to reduce the energy consumption of an existing building - elements of an energy survey for a building, opportunities for improving the energy performance of a building, alternative energy sources for a building, methods of reducing water consumption for a building.